Privacy Policy

A legal disclaimer

Rooted Notary and Background Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your information when you visit our website or use our services.

Our services include notary public services, fingerprinting, identity verification, and background check support. Some of these services require sensitive personal and identity information, and we handle that information with care, professionalism, and confidentiality in accordance with Ohio law and industry best practices.

Information We Collect

Personal Identifiers

Full name
Phone number
Email address
Mailing or physical address
Date of birth (when required)
Government-issued identification information (when required by law or service type)

Service & Transaction Information

Appointment details and service requests
Documents presented for notarization
Fingerprinting and background check information required by requesting agencies
Payment, billing, and receipt information

Website & Technical Information

IP address
Browser type and device information
Website usage data, form submissions, and booking activity

We do not collect personal information beyond what is required to provide requested services.

2. How We Use Personal Information

We use personal information only for legitimate business and compliance purposes, including:

Scheduling and confirming appointments
Providing notary, fingerprinting, and background check services
Verifying identity as required by law
Communicating service updates, reminders, and instructions
Processing payments and maintaining transaction records
Maintaining required compliance, audit, and recordkeeping documentation
Responding to inquiries and customer support requests
Improving website functionality and service delivery

3. Who Personal Information Is Shared With

We do not sell, rent, or trade personal information.

Personal information may be shared only when necessary to provide services or meet legal obligations, including with:

Government agencies or authorized background check entities
Payment processors and financial institutions
Scheduling, communication, and secure document storage platforms
Professional service providers operating under confidentiality agreements
Law enforcement or regulatory authorities when required by law

All third parties are required to safeguard personal information and use it solely for authorized purposes.

4. SMS/Text Messaging Privacy

If you provide consent to receive SMS text messages from Rooted Notary & Background Solutions, messages may include:

Appointment confirmations and reminders
Service updates and notifications
Preparation or arrival instructions
Customer service communications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or call 614-600-9886.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS communications are used only for service-related purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These safeguards include:

Secure digital storage systems
Limited access to sensitive data
Encrypted payment processing
Secure document handling procedures
Compliance with applicable state and federal requirements

While we take appropriate security measures, no system can guarantee absolute security.

By providing your phone number, you consent to receive text messages for service-related communications. Reply STOP to opt out. View our Privacy Policy: https://www.rootednotary.com/privacy”

6. Data Retention

We retain personal information only as long as necessary to:

Provide requested services
Maintain business and financial records
Comply with legal, regulatory, and audit requirements
Resolve disputes and enforce agreements

When information is no longer required, it is securely destroyed or deleted.

7. Your Privacy Rights

You may request to:

Access or update your personal information
Correct inaccurate information
Request deletion of non-required data (where legally permitted)
Opt out of SMS communications at any time

To make a privacy-related request, contact us using the information below.

8. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve website performance. You may disable cookies through your browser settings at any time.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

11. Contact Information

Rooted Notary & Background Solutions
1890 E. Main St
Suite 401
Columbus, Ohio 43205
Phone: 614-600-9886
Website: https://www.rootednotary.com
Email : Info@RootedNotary.com

For privacy questions or requests, please contact us using the information above.

SMS Terms & Conditions

1- SMS Consent Communication:

The information phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Rooted Notary and Background Solutions LLC, you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries
Customer care
Account notifications

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Rooted Notary and Background Solutions LLC at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Rooted Notary and Background Solutions LLC in the following way

By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.rootednotary.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our https://www.rootednotary.com/privacy.
Message frequency may vary